The one thing that I have to tell myself is: "You've forgotten what it's like to be a beginner." This really called to me, because I am one of those people who can tinker around on computers on my own and usually get things. Since I can do it on my own, I think that everyone else can just figure it out on their own as well. The reason why I can figure things out so well on my own, is because I have been using computers for so long. So, when it comes to computers, I'm not really a beginner anymore. However those that I will be teaching, might not be able to work with computers as easily as me. One important rule that I can relate to is: "Don't take the keyboard. Let them do all the typing, even if it's slower that way, and even if you have to point them to every key they need to type. That's the only way they're going to learn from the interaction." This is a good rule for me to follow because, I like to just take charge when I do things. I also have very little patience, so I usually grow impatient and take over whatever it is that is going on. So if I keep this rule in mind, hopefully I will be able to control myself, and let the student carry on with what they're trying to show me.
In our teams technology presentation we could use the "Beginners face a language problem: they can't ask questions because they don't know what the words mean, they can't know what the words mean until they can successfully use the system, and they can't successfully use the system because they can't ask questions." tip. This is because smartboards are fairly new to us learners.
Agre, P. (1996) How to help someone use a computer. http://polaris.gseis.ucla.edu/pagre/how-to-help.html
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